Privacy Policy
Last updated: January 24, 2026
Pipit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and profile photo when you create an account
- Listing Information: Photos, descriptions, pricing, and category details for items you list
- Transaction Information: Purchase history, payment details (processed securely by Stripe), and pickup scheduling information
- Communications: Messages exchanged with other users through our platform
- Location Information: Approximate location for local marketplace functionality (with your permission)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Facilitate communication between buyers and sellers
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your profile information and listings are visible to other users. When you complete a transaction, we share necessary contact and pickup information with the other party.
- Service Providers: We share information with vendors who assist us in providing the Service (e.g., Stripe for payments, Supabase for data storage).
- Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of Pipit, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely by Stripe and is never stored on our servers. However, no method of transmission over the Internet is 100% secure.
Your Rights and Choices
You may:
- Access, update, or delete your account information through the app settings
- Opt out of promotional communications by following the unsubscribe instructions
- Request a copy of your data or request deletion by contacting us
Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 522 W. Riverside Ave, Spokane, WA 99201